Returns on Course Materials
Textbooks, course packs, and other course materials are returnable up through the final day of the drop/add period of each term as long as the following conditions are met:
- The customer has a receipt
- The customer has dropped the course for which the book(s) being returned were purchased.
- For shrink-wrapped items, the original shrink wrap must be fully intact and unopened.
Please note that optional law study aids are non-returnable.
If you have questions about a textbook return, please contact our Book Manager, Nancy Trumps: [email protected] or (540) 458-8207
Returns on All Other MerchandiseWe want you to be 100% satisfied with your purchase. You can return your unworn, unwashed, undamaged merchandise (or merchandise you have found to be defective) for a full refund or exchange within 90 days of the original purchase. An original receipt will be required (certain exclusions apply – clearance merchandise marked final sale, custom orders, perishables, etc.).